Refunds & Cancellations

1. Single Report — refunds

A Single Report purchase (₹999 in India via Cashfree, $24.99 elsewhere via Lemon Squeezy) unlocks every finding, business-impact detail, and copy-paste fix for one specific scan. It is a one-time charge, not a subscription — there is nothing that auto-renews and nothing to cancel.

If you're not satisfied for any reason, email contact@bullwiser.com within 7 days of purchase with your order ID (shown in your payment confirmation email and on the report page after checkout). We refund the full amount to your original payment method — no partial refunds, no questions asked.

2. Annual Plan — cancellations & refunds

The Annual Plan is a recurring subscription. You may cancel at any time from your account settings, or by emailing contact@bullwiser.com. Cancelling stops future renewals — no further charges occur — but we do not refund the current, already-paid period. Refunds on the Annual Plan are only available within 7 days of the initial purchase, not on renewal charges.

3. How refunds are processed

Approved refunds are issued to the original payment method (card, UPI, netbanking, or wallet, depending on how you paid) via our payment processor — Cashfree for INR payments, Lemon Squeezy for USD payments. Processing typically takes 5–7 business days to reflect, depending on your bank or card issuer; we don't control that timing once the refund is initiated on our end.

4. What's not refundable

The free scan, score, and preview findings cost nothing, so there's nothing to refund there. Requests made more than 7 days after purchase are handled case by case — email us and explain the situation; we'd rather resolve it directly than hide behind a strict cutoff.

5. Contact

Questions about a charge, or want to request a refund? Email contact@bullwiser.com with your order ID and we'll get back to you, usually within one business day.